Exploring recovery initiatives of hotel operators in Tagaytay City in the post-pandemic Context : A multiple case study /
Bautista, Justine Aira
Exploring recovery initiatives of hotel operators in Tagaytay City in the post-pandemic Context : A multiple case study / Bautista, Justine Aira M., Casabuena, Liezel B., Ibo, Jennifer Ann A. Moncayo, Liana Denise - Vol 3 (1) pages 104-130 : illustrations ;
I. ABSTRACT
In order to successfully run a hotel, especially during times of difficulty, hotel managers and
supervisors must possess a variety of skills. The three hotels in Tagaytay have provided
explanations of their experiences during the pandemic. The experiences of these hotels
provided us with insight into how they overcame difficulties, including their various tactics
and plans to combat COVID-19, which was the cause of their closure. Additionally, they
discussed their past techniques and how they overcame this problem. This study aimed at
supporting people who would like to open their own hotel in the future. This study was a great
opportunity to learn about the challenges faced by all businesses, particularly in the hotel
sector. The objective of this study is to determine the recovery strategies used by these hotels
and how prepared they are for this kind of difficulty. To acquire information, the researcher
individually interviewed the manager or supervisor of the hotel to gather their experiences
during the pandemic as well as their ideas for dealing with the problem. In order to save the
data, we recorded all of the participants' opinions about their experiences using a phone. The
three selected hotels serve as one of the best examples to discuss successful hotel techniques.
The researchers found out that reducing employees, converting hotels into quarantine facilities,
and giving some medical assistance were some of the strategies of hotels to fight the
challenges. Moreover, this would help future hoteliers to learn from the experiences these
businesses have encountered.
1908-3165
Reducing Employees
converted hotel into quarantine facility
techniques
Exploring recovery initiatives of hotel operators in Tagaytay City in the post-pandemic Context : A multiple case study / Bautista, Justine Aira M., Casabuena, Liezel B., Ibo, Jennifer Ann A. Moncayo, Liana Denise - Vol 3 (1) pages 104-130 : illustrations ;
I. ABSTRACT
In order to successfully run a hotel, especially during times of difficulty, hotel managers and
supervisors must possess a variety of skills. The three hotels in Tagaytay have provided
explanations of their experiences during the pandemic. The experiences of these hotels
provided us with insight into how they overcame difficulties, including their various tactics
and plans to combat COVID-19, which was the cause of their closure. Additionally, they
discussed their past techniques and how they overcame this problem. This study aimed at
supporting people who would like to open their own hotel in the future. This study was a great
opportunity to learn about the challenges faced by all businesses, particularly in the hotel
sector. The objective of this study is to determine the recovery strategies used by these hotels
and how prepared they are for this kind of difficulty. To acquire information, the researcher
individually interviewed the manager or supervisor of the hotel to gather their experiences
during the pandemic as well as their ideas for dealing with the problem. In order to save the
data, we recorded all of the participants' opinions about their experiences using a phone. The
three selected hotels serve as one of the best examples to discuss successful hotel techniques.
The researchers found out that reducing employees, converting hotels into quarantine facilities,
and giving some medical assistance were some of the strategies of hotels to fight the
challenges. Moreover, this would help future hoteliers to learn from the experiences these
businesses have encountered.
1908-3165
Reducing Employees
converted hotel into quarantine facility
techniques