Olivares College Tagaytaty catalog

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Arenas, Chester Dave

Quality service management in tourism and hospitality / Chester Dave Arenas - 3rd Edition - Sta. Cruz, Manila : Edric Publishing House, 2024 - 84 pages : illustrations ; 21 cm

Includes bibliography

ISBN: 9786214780891

Subjects--Topical Terms:
Customer satisfaction
Customer service

Dewey Class. No.: FIL 647.940685 Ar332 2024

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