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Quality service management in tourism and hospitality /

Baluyot, Michael Bhobet B.

Quality service management in tourism and hospitality / Michael Bhobet B. Baluyot - St., Intramuros, Manila : Mindshapers Co., Inc. , 2024 - viii, 141 pages : illustrations ; 23 cm

Includes references

978-621-406-332-1


Consumer satisfaction
Customer service