Total quality management /
Total quality management /
Dale H. Besterfield,Carol Besterfield-Michna,Glen Besterfield,Mary Besterfield-Sacre.
- 3rd edition.
- Upper Saddle River, New Jersey : Pearson Education, Inc., 2003.
- xi, 640 pages : black and white illustrations ; 23 cm.
Includes appendix, and index .
0131228099
Total quality management.
Quality control.
CIR 658.4 T717 2003
Includes appendix, and index .
0131228099
Total quality management.
Quality control.
CIR 658.4 T717 2003