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The one to one field book : the complete toolkit for implementing a 1 to 1 marketing program /

Peppers, Don.

The one to one field book : the complete toolkit for implementing a 1 to 1 marketing program / Don Peppers, Martha Rogers, Bob Dorf. - New York : Dell Publishing Company, 1999. - xxiv, 405 pages : black and white illustrtions ; 23 cm., paperback.

Includes appendix, and index.

981412608x


Market segmentation.
Consumers' preferences.
Relationship marketing.

CIR 658.8 P424 1999