Lean hospitals : improving quality, patient safety, and employee engagement /
Graban, Mark.
Lean hospitals : improving quality, patient safety, and employee engagement / Mark Graban, John Toussaint [foreword]. - 3rd edition. - New York : CRC Press, c2016. - xv, 330 p. : black and white illustrations ; 25 cm.
Includes glossary and index.
9781498743259
Hospitals--Administration.
Total quality management.
Patients--Safety measures.
Hospital care--Cost effectiveness.
Hospital care--Quality control.
CIR 362.10068 G751 2016
Lean hospitals : improving quality, patient safety, and employee engagement / Mark Graban, John Toussaint [foreword]. - 3rd edition. - New York : CRC Press, c2016. - xv, 330 p. : black and white illustrations ; 25 cm.
Includes glossary and index.
9781498743259
Hospitals--Administration.
Total quality management.
Patients--Safety measures.
Hospital care--Cost effectiveness.
Hospital care--Quality control.
CIR 362.10068 G751 2016