Olivares College Tagaytaty catalog

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Baluyot, Michael Bhobet B.

Quality service management in tourism and hospitality / Michael Bhobet B.Baluyot - Manila : Mindshapers Co., Inc., 2021 - viii, 141 pages : illustrations ; 24 cm

Includes references

ISBN: 9786214063321

Subjects--Topical Terms:
Consumer satisfaction
Customer service

Dewey Class. No.: FIL 647.940685 B2191 2021

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