Exploring the work-life balance of BPO support group: (Record no. 8263)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01903nam a22002417a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240411151304.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 221010b ph ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | OCT |
| Transcribing agency | OCT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Orong, Alfejean |
| 243 ## - COLLECTIVE UNIFORM TITLE | |
| Uniform title | <a href="OCT-BusinesSYNERGY">OCT-BusinesSYNERGY</a> |
| Medium | Volume I |
| 245 ## - TITLE STATEMENT | |
| Title | Exploring the work-life balance of BPO support group: |
| Remainder of title | Input towards work-life program |
| Statement of responsibility, etc. | Alfejean Orong, Nikki Montenegro, Princess Dianne Manatad, Bernardine Seducon, and Wendy Jean Palma |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Tagaytay |
| Name of publisher, distributor, etc. | Olivarez College |
| Date of publication, distribution, etc. | 2021- |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | pages 41-59 |
| 500 ## - GENERAL NOTE | |
| General note | I. ABSTRACT<br/>This paper sought to identify the perception of work-life balance and job performance of trainers, quality analysts, and team leaders classified as a support group in general in the Business Process Outsourcing (BPO) industry. BPO support groups function in a stressful work environment due to heavy workloads on top of strict performance targets and tight rules and procedures. Maintaining a balance between work life and personal life is a challenge. It also means different things to different groups, and the meaning often depends on the perspective of the discussion of one’s viewpoint. This study also discusses the recommendations from the BPO<br/>support group workers themselves on how to limit and lighten the work-life disconnect and establish a genuine work-life balance. Gathering nine (9) support groups from two BPO companies in Nuvali, Laguna and Dasmarinas, Cavite, purposive sampling was employed to identify the possible participants who fit in with the study’s objectives. The data were gathered through in depth interviews via Google Meet and were analyzed using selective coding. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Work-Life balance |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | BPO |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Support Grroup |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Orong, Alfejean |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Montenegro, Nikki |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Manatad, Bernardine S. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Palma, Wendy Jane |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Continuing Resources |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Date last seen | Uniform Resource Identifier | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Olivarez College Tagaytay | Olivarez College Tagaytay | 04/11/2024 | 04/11/2024 | https://www.olivarezcollegetagaytay.edu.ph/home/research/octBusinessynergy.pdf | 04/11/2024 | Continuing Resources |