Image from Amazon.com
A guide to customer service skills for the service desk professional / Donna Knapp.
Material type:
TextPublication details: Boston, USA ; Cengage learning, c2015.Edition: 4th editionDescription: xvii, 430 p. : black and white illustrations; 23 cmISBN: - 978 1 285 06358 4
- CIR 004.0688 K72g 2015
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
Olivarez College Tagaytay On Display | Filipiniana | CIR 004.0688 K72g 2015 (Browse shelf(Opens below)) | 1 | Available | 8047 |
Includes appendix, glossary and index.
There are no comments on this title.
Log in to your account to post a comment.