Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

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Material type: Text

TextPublication details: New York : Mc Graw Hill, c2015.Edition: 8th editionDescription: xviii, 524 p. : black and white illustrations ; 27 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	Olivarez College Tagaytay On Display	CIR	CIR 658 F584s 2015 (Browse shelf(Opens below))	1	Available	8067

Includes appendix and index.

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