Promoting civility and safety with cognitive rehearsal / Amy Conner Black
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TextPublication details: Hagerstown, MD ; Wolters Kluwer Health, 2023Description: vol.53(10) : pages 44-52ISSN: - 0360-4039
- Nursing 2023 / October 2023
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Abstract:
Uncivil behaviors have detrimental consequences that can impact healthcare team cohesion, resulting in conflicts and poor teamwork. This article details civil and uncivil behaviors and how the latter affects healthcare, and provides a tool to prepare nurses for uncivil encounters.
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