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Promoting civility and safety with cognitive rehearsal / Amy Conner Black

By: Contributor(s): Material type: TextTextPublication details: Hagerstown, MD ; Wolters Kluwer Health, 2023Description: vol.53(10) : pages 44-52ISSN:
  • 0360-4039
Uniform titles:
  • Nursing 2023 / October 2023
Subject(s):
List(s) this item appears in: Periodical index
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Abstract:

Uncivil behaviors have detrimental consequences that can impact healthcare team cohesion, resulting in conflicts and poor teamwork. This article details civil and uncivil behaviors and how the latter affects healthcare, and provides a tool to prepare nurses for uncivil encounters.

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