Proficiency on the use of digital marketing tools among micro and small enterprises (mses) in tagaytay city and silang : Basis for a proposed digital marketing training design /
Kennet Kobe B. Arenas, Monina Jane L. Reyes, Karla P. Belardo, Louise Allana B. Bayla
- Vol 3 (1) pages 34-48 : illustrations ;
I. ABSTRACT
The world is moving towards innovation, technology, advancement, etc., which are becoming new trends in digital marketing. This will have various advantages, such as sales being less timeconsuming, easy to interact with, financially accessible, and cost-efficient (Alyahya M et al., 2020). Digital marketing is all about the use of technology to market the products and services of a business to consumers, such as email marketing, mobile marketing, social media marketing, search engine optimization (SEO), pay-per-click (PPC), and online advertising. The researcher wants to know the level of proficiency in digital marketing tools of micro and small enterprises since most of the literature only focuses on the utilization of digital marketing tools rather than on proficiency in using digital marketing tools. A purposive sampling of 125 respondents among micro and small enterprises was gathered, taking into consideration the selection criteria. The respondents, the micro and small enterprise owners and managers around Tagaytay City and Silang were asked to answer a survey questionnaire about their proficiency in digital marketing tools. In general, the respondents have a high level of proficiency in using digital marketing tools. However, the respondents could be more proficient in using search engine optimization (SEO) and pay-perclick (PPC). Results suggested addressing the current deficit in the level of proficiency in using search engine optimization (SEO) and pay-per-click (PPC) by enrolling in a free training program available at HubSpot, Coursera, Facebook Blueprint, Udemy, Simplilearn, WordStream, Digital Marketing Institute, and Asian Institute of Management. They offer different training programs about search engine optimization and pay-per-click to enhance their proficiency in using search engine optimization and pay-per-click.
Digital Marketing Tool Online Advertising Micro and Small Enterprises Digital Marketing Training Plan Business Owners.