Uncontrollable spending behavior of credit cardholders : A qualitative study /
- Vol 1 (1) pages 109-135 : illustrations ;
I. ABSTRACT
Behavior is caused. Even uncontrollable spending behavior, too. This study was conducted to determine credit cardholders' live experiences in using credit cards and the challenges they have faced in paying off credit card debt. The researchers also want to know how they coped with the situation. A qualitative descriptive research design was applied to the study, and a purposive sampling technique was used to select the respondents. The instrument used to attain the data pertinent to this study was semi-structured interviews designed to assess relevant information. The data were analyzed using Braun & Clarke's (2006) six steps of thematic analysis. Based on the study, the following were the findings and conclusions: (1) Consumer behavior and ease of payment are the live experiences of credit cardholders in using credit cards; (2) Financial literacy, amortization, and compounding interest are the challenges faced by the credit cardholders; (3) Debt restructuring and financial management are the solutions they made in order to pay down their credit card debt. The findings suggest a need for credit providers to educate clients about the risks of minimum payments and encourage responsible spending habits. Credit cardholders are advised to prioritize debt repayment, seek debt restructuring options, and practice effective financial management to avoid drowning in debt.