San Jose Cristan Jude

Exploring the care to lead: The experiences of top position nurse managers on leadership and management within healthcare/ Cristan Jude V. San Jose, Allan M. Manaloto, Edward C. Gernalin, Magdalena V. Soyosa, John Paul E. Mendoza - Pages 13-23: Illustrations: 27 cm

In the healthcare sector, one of the most important groups behind leadership and management in our healthcare facility is the staff, particularly the nurse managers. They are vital in keeping all units cohesive, implementing hospital policies and procedures, and improving patient outcomes. Experiences with Leadership Behaviors and Style, Challenges, and Strategies, and Development and Improvement were among the topics investigated. This will close the knowledge gap about the specific areas that nurse managers concentrate on providing an opportunity to understand better how our nurse managers exercise management and leadership in their areas. The purpose of this study was to explore the management and leadership experiences of nurse managers in top positions in hospitals. This study employed qualitative research, specifically descriptive phenomenological design to gain an in-depth understanding of the phenomena. Data saturation was achieved from eight (8) hospital nurse managers using purposive sampling. Data collection was conducted in the participant's workplace with a participant's co-worker presence. The participant's inclusion criteria were a registered nurse currently working in the hospital with no less than one (1) year of experience as a nurse manager in his/her area; must have the roles of organizing, directing & and delegating tasks. Individual, semi-structured, in-depth interviews were used to collect data for approximately 45 minutes to an hour. Using manual coding data and Colaizzi's method of data analysis, two authors encoded the data, and the other authors checked the coded data. Findings revealed three major themes that emerged from the participant's data saturation: (1) The Self: Qualities of a Successful Nurse Manager, (2) The Workplace: Creating and Adapting to the Health Care Environment, and (3) The Team: People-Centered Approach. The nurse managers' leadership and management in the hospital underscore that they must constantly check themselves (the self and reflect on their qualities, set a thriving environment (the workplace), and consider each individual and the group in general (the team), to provide quality health care services to every client. It is also essential to note that an excellent leader will always be a good follower aside from being adaptable and resilient. They should update their knowledge and skills through ongoing education and training that will be helpful in their administrative roles, especially in leading people and managing the system. Consequently, organizations should invest in leadership training initiatives to promote an environment of empowerment and cooperation. 10 address issues and prioritize work-life balance for team members, leaders should be well-versed in conflict resolution techniques.


Nurse manager, leadership, management, phenomenological, healthcare