Shortell, Stephen M. Essentials of health care management / Stephen M. Shortell, Arnold D. Kaluzny. - Albany : Delmars, c1997. - xvii, 510 p. : black and white illustrations ; 25 cm. Includes index. ISBN: 0827371454 Subjects--Topical Terms: Health services administration. Dewey Class. No.: CIR 362.1 S559 1997