Front office system and procedures /
Elpedia M. Lago.
- Intramuros, Manila : Mindshapers Co., Inc., 2010.
- vii, 241 pages : black and white illustrations ; 25 cm., paperback.
Includes appendix, and bibliography.
9789710445776
Hotel front desk personnel--Handbooks,manuals,etc. Hotel management--Handbooks,manuals,etc.