Bendremer, Ellen. Top telemarketing techniques / Elen Bendremer. - International edition. - New Jersey : Career Press, Inc., 2003. - 253 pages : black and white illustrations ; 21 cm. ISBN: 1564146855 Subjects--Topical Terms: Telephone selling.Sales personnel-- Training of. Dewey Class. No.: CIR 658.84 B458t 2003