TY  - BOOK
AU  - Bendremer, Ellen.
TI  - Top telemarketing techniques
SN  - 1564146855
U1  - CIR 658.84 B458t 2003 
PY  - 2003///
CY  - New Jersey
PB  - Career Press, Inc.
KW  - Telephone selling
KW  - Sales personnel
KW  -  Training of
ER  -