Jolles, Robert L. Customer centered selling : sales techniques for a new world economy / Robert L. Jolles. - 2nd edition. - New York : Free Press, 2009. - xvii, 362 pages : black and white illustrations ; 23 cm. Includes index. ISBN: 978143914463 Subjects--Topical Terms: Selling.Success in business. Dewey Class. No.: CIR 658.8522 J657c 2009