Glaesser, Dirk <br/><br/>
Crisis management in the tourism industry / 
Dirk Glaesser 
 - Great Britain :  Elsavier,  c2003. 
 - xviii, 269p. :  black and white illustrations ;  24 cm. 
<br/><br/> Includes bibiliography and index. 
<br/><br/><label>ISBN: </label>0750659769 
<br/><br/><label>Dewey Class. No.: </label>OCP RES 338.4791 G455 2003