TY  - BOOK
AU  - Glaesser, Dirk
TI  - Crisis management in the tourism industry
SN  - 0750659769
U1  - OCP RES 338.4791 G455 2003 
PY  - 2003///
CY  - Great Britain
PB  - Elsavier
N1  - Includes bibiliography and index
ER  -