Bateman, Thomas S. Management : leading & collaborating in a competitive world / Thomas S. Bateman, Scott A. Snell. - 9th ed. - New York : McGraw-Hill, c2011. - xxxvi, 663p. : black and white illustrations ; 26 cm. Includes glossary and index. ISBN: 9780071325172 Dewey Class. No.: RES 658 b317 2011