Quintanilla, Kelly M. Business and professional communication : keys for workplace excellence / Kelly M. Quintanilla, Shawn T. Wahl. - 3rd edition. - California : SAGE Publications Inc., c2017. - xxiv, 371p. : colored illustrations ; 26 cm. Includes index. ISBN: 978150631522 Subjects--Topical Terms: Business communication. Dewey Class. No.: CIR 658.45 Q45b 2017