Graban, Mark. Lean hospitals : improving quality, patient safety, and employee engagement / Mark Graban, John Toussaint [foreword]. - 3rd edition. - New York : CRC Press, c2016. - xv, 330 p. : black and white illustrations ; 25 cm. Includes glossary and index. ISBN: 9781498743259 Subjects--Topical Terms: Hospitals--Administration.Total quality management.Patients--Safety measures.Hospital care--Cost effectiveness.Hospital care--Quality control. Dewey Class. No.: CIR 362.10068 G751 2016