The factors affecting the level of job satisfaction among call center agents in National Capital Region / Ana Marie Anacay, Mark Julius Dimaranan, Benalyn Mnaguinao, Maricris Maravillas, Victor Philip Tordecilla. - Tagaytay : Olivarez College , 2006. - xiii, 76 p. : black and white illustrations ; 28 cm.

Includes bibliography and curriculum vitae.

OCT MNGT UM0020 2006