"Level of Customer's Satisfaction in availing Product Using Online Shopping among Grade 12 Students of Olivarez College Tagaytay S.Y. 2018-2019" /
Amulong, Precious Alyanna, Bayot, Czrahlyn, Nerveza, Myra, Penano, Vesfer, Perz, Jerelie, Uy, Kristine Ela.
- Tagaytay Olivarez College 2019
- 61 leaves; illustrations; 28cm.
ABSTRACT Everyone has different ways of relaxing and spending their leisure time through directly buying goods, products, and services. They have a good choice to spend more time in choosing items in store, even viewing the quality of the products and services. Due to the increasing number of customer's reasons not to buy directly in stores, malls, shops, and other establishments, online shopping was invented and it has become extremely popular as it has an immense scope and is expanding rapidly in the area of technology. Online shopping enables consumers to avail products and services via internet. Anytime the customer can buy their needs and wants without worrying the store hours. In overall, the online seling has many benefits to the people in the society. This study adopted the descriptive and quantitative research design. The technique used in choosing the respondents of this research is purposive sampling. The participants of study were selected among the Grade 12 senior high school students of Olivarez College Tagaytay. The instrument used in this study is a researcher-made suvey questionnaire to collect the needed data for the participant's profile. The study was conducted in the senior high school department of Olivarez College Tagaytay located at Emilio Aguinaldo Highway, Brgy. San Jose, Tagaytay City. The researchers used percentage formula, frequency formula, and mean formula to analyze the data that were gathered from the participants.