| 000 | 00601nam a22001817a 4500 | ||
|---|---|---|---|
| 005 | 20250923084202.0 | ||
| 008 | 250923b ph ||||| |||| 00| 0 eng d | ||
| 020 | _a978-621-406-332-1 | ||
| 040 | _cOCT | ||
| 100 | _aBaluyot, Michael Bhobet B. | ||
| 245 |
_aQuality service management in tourism and hospitality / _cMichael Bhobet B. Baluyot |
||
| 260 |
_aSt., Intramuros, Manila : _bMindshapers Co., Inc. , _c2024 |
||
| 300 |
_aviii, 141 pages : _billustrations ; _c23 cm |
||
| 500 | _aIncludes references | ||
| 650 | _aConsumer satisfaction | ||
| 650 | _aCustomer service | ||
| 942 |
_2ddc _cBK _n0 |
||
| 999 |
_c10565 _d10565 |
||