| 000 | 00491nam a22001577a 4500 | ||
|---|---|---|---|
| 008 | 141110b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978013618749 | ||
| 082 | _aOCP RES 658.8 L944 2011 | ||
| 100 | _aLovelock, Christopher. | ||
| 245 |
_aService marketing: _bpeople, technology, strategy/ _cChristopher Lovelock . |
||
| 260 |
_aCanada _bELM street _c2011 |
||
| 300 |
_a648p. : _bColored illustraion ; _c28 cm. |
||
| 500 | _aInclude index | ||
| 700 | _aWirtz, Christopher. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c4654 _d4654 |
||