000			00723nam a22002057a 4500
008			160425b xxu||||| |||| 00| 0 eng d
020			_a9789814392754
082			_aCIR 428.34024 H14f 2012
100			_aHall, Stephen.
245			_aFirst class service 1 : _bEnglish for the tourism and hospitality industry / _cStephen Hall, Troy Blappert ; adapted by Christopher J. O'Brien.
250			_aPhilippine edition.
260			_aSingapore : _bCengage Learning Asia Pte Ltd., _cc2012.
300			_a105p. : _bblack and white illustrations ; _c23 cm.
650			_aEnglish language.
650			_aTourism.
650			_aCustomer services.
650			_aHospitality industry.
700			_aBlappert, Troy.
942			_2ddc _cBK
999			_c5434 _d5434