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040 _aOCT
_cOCT
100 _aAngala, Angelo
240 _aOCT - The GATEWAY
_hVolume I
245 _aManagerial adversities in the restaurant sector of Tagaytay City:
_bAn input towards building resilient leaders In the midst of pandemic
_cAngelo Angala, Mae Balasan, Princess Ann Jacosalem, and Renjo Peralta
260 _aTagaytay
_bOlivarez College
_c2021-2022
300 _apages 8-33
500 _aABSTRACT Resilience is crucial for a system to be able to respond adequately to events of its magnitude (clemento, 2020). This study used descriptive research design to determine the managerial adversities in the restaurant sector of Tagaytay City: An input towards building resilient leaders in the midst of pandemic. Respondents are chosen with the use of Quota Sampling and Purposive Sampling. The respondents are selected restaurant managers located in Tagaytay City. Majority of the respondents are ages 28-32 and 33-37 years old, majority of the respondents are female. The respondent’s length of years in the position/designation and length of service in the organization are both 4-7 years. Determining the level of workplace adversities experienced by the managers in terms of Emotional Adversity, some of the employees experience a high level of adversity when it comes to turn over, kitchen staff, dining staff, training of employees, employee’s schedule, and health safety standards. Physical Adversity, the respondents are having a low-level adversity but some of the employees experienced pain due to the nature of work. And financial adversity the managers experience a low-level of adversity. Competent employees are a critical success factor to business organizations (Pelit et al., 2011). Managers need to hire more skilled professionals to do work with a heart. The recommendation for further research is to create a simulated test training program to identify the level of restaurant manager’s adaptive performance in response to COVID19 pandemic.
650 _aResiliense
650 _aCOVID-19 pandemic
650 _aAdversities
650 _aRestaurants
700 _aAngala, Angelo
700 _aBalasan, Mae
700 _aJacosalem, Princess Ann
700 _aPeralta, Renjo
942 _2ddc
_cCR
_n0
999 _c8267
_d8267