000			00926nam a22002177a 4500
005			20240120080958.0
008			240120b ph ||||| |||| 00| 0 eng d
022			_a0360-4039
040			_cOCT
100			_aBlack, Amy Conner
240			_aNursing 2023 / _hOctober 2023
245			_aPromoting civility and safety with cognitive rehearsal / _cAmy Conner Black
260			_aHagerstown, MD ; _bWolters Kluwer Health, _c2023
300			_avol.53(10) : pages 44-52
500			_aAbstract: Uncivil behaviors have detrimental consequences that can impact healthcare team cohesion, resulting in conflicts and poor teamwork. This article details civil and uncivil behaviors and how the latter affects healthcare, and provides a tool to prepare nurses for uncivil encounters.
650			_acivility
650			_acognitive rehearsal
650			_acommunication tools
700			_aBlack, Amy Conner
942			_2ddc _cCR _n0
999			_c9442 _d9442